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DOA Guarantee

Guarantee Terms:

  1. Eligibility: This DOA guarantee applies to all live products sold by Cherry Shrimp UK that are received in a non-functional or damaged state upon arrival.
  2. Notification Period: Customers must report any defects or damages immediately upon receiving the product to be eligible for a return under the DOA guarantee.
  3. Return Process:
    • Contact our customer service team at doasupport@cherryshrimp.uk to initiate a product replacement request.
    • Provide a detailed description of the issue and photographic evidence of the defect or damage. Photographic evidence MUST be of the unopened breather bag with seals intact. If seals are broken, this guarantee is nullified.
    • Our team will assess the claim and authorize a replacement if it falls under the DOA guarantee.
  4. Resolution Options:
    • Replacement: We will send a replacement product at no additional cost to the customer.
    • Refund: If a replacement is not available or preferred, we will issue a full refund of the purchase price.
  5. Exclusions: This guarantee does not cover damages or defects due to misuse or improper installation of the product into your aquarium environment.
 

Cherry Shrimp UK reserves the right to amend the terms of the DOA guarantee at any time without prior notice.

For any questions regarding our DOA guarantee, please contact our customer support team.
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KNOW YOUR SHRIMP

Tank Setup


Size: A minimum 5 gallon tank is recommended to provide ample space for the shrimp to explore and establish territories.


Substrate: Use a sandy or gravel (we use 6-10mm) substrate to mimic their natural habitat and facilitate easier cleaning.


Filtration: Ensure the tank is well-filtered to keep the water clean. Shrimp are sensitive to ammonia, nitrites, and nitrates. Air pump sponge filters are recommended, as other types of filter run the risk of shrimp being sucked into the intake and probably killed. If you have other filter types, ensure the intake is covered by a fine mesh to avoid this catastrophe.


Plants: Live plants not only add aesthetic value but also provide hiding and feeding places for shrimp and help maintain water quality.

Tankmates: Consider a shrimp-only tank or one with small, peaceful fish to prevent predation on the shrimp.


Water Parameters


Temperature: Keep the water temperature stable between 72-78°F (22-26°C) to suit most freshwater shrimp species.


pH Levels: Maintain pH levels between 6.5 to 7.5, which is ideal for most shrimp.


Water Changes: Perform regular water changes, about 10-20% weekly, to keep the water parameters stable.


Feeding


Diet: Provide a balanced diet that includes shrimp pellets and occasional vegetables. Overfeeding can lead to poor water quality, so feed in moderation.


General Care


Observation: Regularly monitor your shrimp for any signs of stress or disease. Early detection can prevent larger issues.


Acclimation: When introducing new shrimp to your tank, acclimate them slowly to avoid shock from sudden changes in water parameters.


By following these guidelines, you can create a thriving environment for your freshwater shrimp. Remember, each species may have specific needs, so it’s important to research the particular type of shrimp you plan to keep. Happy shrimping!

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The Plant Shrimp Balance

Aquatic Plants: They are crucial for creating a natural environment for shrimp. Plants provide shelter, reduce stress, and are a natural food source. They also help maintain water quality by absorbing nitrates and producing oxygen.

Shrimp: Freshwater shrimp are excellent at algae control, cleaning up debris, and maintaining the substrate. They are generally peaceful and can coexist with small, non-aggressive fish.

Symbiotic Relationship: Shrimp and plants have a symbiotic relationship. Shrimp clean the plants by eating algae and biofilm off their leaves, while plants provide the shrimp with hiding spots and supplementary food.

Water Conditions: Both plants and shrimp thrive in stable water conditions. Regular water changes, proper filtration, and avoiding overfeeding are key to maintaining water quality.

Plant Selection: Choose plants that are hardy and can thrive in the same water parameters as your shrimp. Java fern, water wisteria, and mosses are some of the best options for shrimp tanks.

By carefully selecting the right plants and providing a stable environment, you can create a thriving aquarium where both plants and shrimp complement each other beautifully. Remember to research the specific needs of the shrimp species you plan to keep, as some may have unique requirements.